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Delphos AI Privacy Policy

Last Updated: 30-04-2025

1. Introduction

Welcome to Delphos AI, a service operated by Suparva Innovations. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our AI-powered chat services, including all service tiers (Free, Pro, and Premium) and models ("Delphos," "Delphos Characters," "Delphos Think," and "Delphos Power").

By accessing or using our services, you consent to the practices described in this Policy. We are committed to compliance with applicable data protection laws across all regions, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global privacy frameworks.

2. Eligibility and Children’s Privacy

Our services are accessible worldwide. Children under the age of majority in their jurisdiction (e.g., under 13 in the U.S. or under 16 in the EU) may only use Delphos AI with parental consent and supervision. Parents or guardians are responsible for ensuring appropriate use of the platform by minors.

3. Data Collection

We collect and process the following categories of personal data:

  • User Credentials and Identifiers: Name, email, and age during registration and verification.
  • Technical and Device Information: IP address, browser type, device data, and usage patterns.
  • User-Generated Content: Chat interactions and uploaded media, stored securely in encrypted format on Hostinger servers.
  • Precise Location Data: Temporarily collected (with consent) when using location-based features. Not stored after use.
  • Google Connect Data: Gmail, Calendar, and Contacts data accessed live via secure APIs, not permanently stored.
4. Use of Your Information
  • Service Operation: Delivering, maintaining, and enhancing our services and features.
  • Security and Account Management: Authenticating users and protecting accounts via Suparva SSO.
  • Personalization: Tailoring AI responses based on preferences and history.
  • Third-Party Integrations: Secure interactions with external APIs.
  • Location-Based Services: Enabled when authorized by users.
  • Live Access via Google Connect: Real-time email, calendar, and contacts access without permanent storage.
5. Data Storage and Retention

Your data is encrypted and stored securely on third-party MySQL servers. We retain data only as long as necessary for service delivery, legal obligations, or enforcement of agreements. You may request deletion of your data unless legal or legitimate retention requirements apply.

6. Global Compliance and Your Rights

Under global privacy laws (e.g., GDPR, CCPA), you have the right to:

  • Access: Obtain a copy of your personal data.
  • Rectification: Request corrections to inaccurate data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit processing in certain conditions.
  • Portability: Receive your data in a portable format.
  • Objection: Object to processing based on legitimate interest.
  • Withdraw Consent: Withdraw any previously given consent (e.g., Google Connect).

To exercise these rights, contact us at contact@suparva.com.

7. Data Security Measures

We use SSL/TLS encryption, access controls, and regular audits to protect your data. While we prioritize security, no system is foolproof, and you acknowledge the use of Delphos AI at your own risk.

8. Third-Party Services and Limitations
  • Third-Party Risk: Data routed through external APIs may be governed by their privacy terms.
  • Service "As-Is": We disclaim liability for data breaches or service interruptions beyond our control.
9. Amendments to This Policy

We may update this Privacy Policy as needed. You’ll be notified of significant changes via our website or official communication channels. Continued use of Delphos AI after changes implies acceptance of the updated terms.

10. Contact Information

For privacy-related concerns or rights requests, contact us: